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  Getting Help

12. Getting Help
If you need more information or technical support we're here for you 24 hours a day, 7 days a week.
12.1 Contacting Netfirms Technical Support
You have access to an extensive Support Knowledgebase and Priority Support Contact form by clicking the Customer Support hyperlink on the upper right hand corner of the Netfirms website.
Support Knowledgebase
You have a fully searchable, categorized knowledgebase at your fingertips, filled with tutorials, demo movies and Get Started guides. Many of the topics covered in this manual are explained in greater detail on the Support Knowledgebase.

Knowledgebase URL:
Priority Support Contact Form
Need help setting up your website? Having trouble getting something to work? We have expert Technical Support Specialists waiting to answer your questions 24 hours a day.

Netfirms Support Page
Other Options
Telephone:   1-416-661-3863 (Support)
1-866-317-4678 (Sales)
1-877-399-9909 (Billing)
Mailing Address:   Netfirms, Inc.
2316 Delaware Avenue, #162
Buffalo, NY


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